Privacy policy

In accordance with the provisions of the General Data Protection Regulation RGPD EU 679/2016 and the Organic Law 3/2018 of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information on the processing of your personal data:

Who is responsible for the processing of your personal data?

Person responsible for processing: VIFERMUT S.L., NIF/CIF: B16526907, Address: AVENIDA GABRIEL ROCA Nº29, CP: 07014, PALMA, Telephone: 699990739,

What data do we process?

At VIFERMUT S.L. we process the personal data provided by you by filling in the forms provided for this purpose on this website, the personal data derived from the provision or contracting of our services or products and/or the personal data derived from the commercial relationship that you maintain with us. In addition, we process personal data generated in the context of your activity on our website, which category includes your browsing data collected through the website.

It is important for us to keep the record of your personal data up to date. You are obliged to keep us informed of any changes or errors in your personal data as soon as possible by contacting us at the following email address:

For what purpose do we process your personal data?

Purpose: VIFERMUT S.L. may process your personal data for the following purposes:

– Management and maintenance of the services provided through the website.

-Management and attention to queries and requests for information made by users through the contact form. The e-mail address and personal data that you provide us with through the contact form on the website will be used exclusively to deal with the queries that you send us by this means.

– Compliance with applicable legal obligations.

-Sending commercial communications and newsletters, as well as advertising our services and products.

– Management of the contracting of our services and/or products.

-If you have consented and in order to be able to offer you services according to your interests, your personal data may be used for profiling purposes. No automated decisions will be taken on the basis of such a profile.

We retain your personal data in our systems and files for as long as is necessary to carry out the purposes of the processing and to comply with the provisions of applicable law. Your personal data will be kept for as long as there is a contractual and/or commercial relationship with you, or as long as you do not exercise your right to erasure and/or limitation of the processing of your data. The period of retention of personal data will vary according to the purposes of the processing and will generally vary:

-The personal data you provide us with in the event of contracting our services or products will be kept during the contractual relationship and, once the same has ended, during the period of limitation of the legal actions that may arise from the same.

-The personal data you provide us with to process requests for information or queries via the contact form will be retained until you request their deletion or cancellation.

-The personal data you provide to subscribe to our Newsletter or newsletters will be retained as long as you do not request their deletion, opposition and/or limitation.

-The personal data obtained from your browsing and consumption habits, as well as the commercial profile obtained, will be kept as long as you do not request their deletion or cancellation.

Your personal data will be kept for as long as they are useful for the purposes indicated and, in any case, for the legal periods and the time necessary to meet possible liabilities arising from the processing.

Data security.

We have appropriate technical and organisational security measures in place to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage, ensuring the integrity and confidentiality of your personal data. The technical and organisational security measures implemented make it possible to: ensure the permanent confidentiality, integrity, availability and resilience of the processing systems and services; restore the availability of and access to personal data promptly in the event of a physical or technical incident; and regularly verify, evaluate and assess the effectiveness of the technical and organisational measures implemented to ensure the security of the processing.

These technical and organisational security measures have been designed taking into account our IT infrastructure, the state of the art in accordance with current standards and practices, the cost of implementation and the nature, scope, context and purposes of the processing, as well as the risks of varying likelihood and severity of the processing to your personal data.

What is the legitimacy for the processing of your data?

Legitimation: The legitimacy to process your personal data is based on:

-The execution and maintenance of a contractual and commercial relationship with you, such as, for example, the contracting of products and services of the entity, management and request for quotations of the entity’s products and/or services, all in accordance with the provisions of Article 6.1.B of the RGPD (EU) 679/2016 and Organic Law 3/2018, of 5 December (LOPDPGDD).

-Your express consent for one or more purposes, such as sending advertising communications or newsletters of your own or third parties, management of curriculum vitae, participation in activities or competitions, all in accordance with the provisions of Article 6.1.A of the RGPD (EU) 679/2016 and Organic Law 3/2018 of 5 December (LOPDPGDD).

-Compliance with various legal obligations, all in accordance with the provisions of Article 6.1.C of the RGPD (EU) 679/2016 and Organic Law 3/2018, of 5 December (LOPDPGDD).

– The satisfaction of legitimate interests pursued by the controller or by a third party, for example, for security reasons, to improve our services and to handle your requests or queries.

During the data collection process, and in each place on the website where personal data is requested, the user will be informed, either by means of a hyperlink or by the inclusion of appropriate mentions on the form itself, of the obligatory nature or otherwise of the collection of their personal data.

The personal data requested in the forms on the website are, in general, obligatory (unless otherwise specified in the required field) in order to comply with the established purposes. Therefore, if the personal data requested is not provided, or is not provided correctly, it will not be possible to deal with the request.

There is an obligation to provide your personal data in the event of contracting a service or product, and/or in the event of requesting a quotation or offer.

The sending of advertising communications, newsletters or newsletters of our products and services is based on the consent that you are asked for, without in any case the withdrawal of this consent conditioning the contractual or commercial relationship that you have with us.

If you have authorised us to send you advertising for our services and products, your personal data may be used to manage the sending of advertising offers and newsletters by electronic means. In these cases, the provisions of articles 20 and 21 of Law 34/2002, of 11 July, on information society services and electronic commerce, are applicable with regard to the use and processing of your personal data for the purpose of managing the sending of advertising by electronic means.

In case you have ticked the option to receive advertising, or if you have subscribed to our newsletter, you can cancel this option at any time.

To which recipients will your data be communicated?

Recipients: In general, your personal data will not be communicated to any third party outside the entity, unless legally obliged to do so. However, we inform you that third party providers may have access to your personal data in their capacity as processors, in the framework of the provision of a service for the entity responsible for the processing. We inform you that you can request a complete list of the recipients who may receive your personal data as processors or third party recipients by e-mail transfer: In addition to the above, the entity may transfer or communicate personal data in order to fulfil its obligations to the Public Administrations in those cases where this is required, in accordance with the legislation in force.

– There are no plans for international data transfers.

What rights doe [usted] have regarding the processing of your personal data?

Rights: You have the right to obtain access to your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request that we restrict the processing of your data, in which case we will only keep it for the purpose of asserting or defending claims. You may also, for reasons relating to your particular situation, object to the processing of your data, in which case your personal information will no longer be processed for the purposes for which you have expressed your objection. Where technically possible, you may request the portability of your data to another data controller. In order to exercise these rights, in accordance with current legislation, you can contact VIFERMUT S.L. by post, enclosing a copy of a document accrediting your identity (DNI), at AVENIDA GABRIEL ROCA Nº29, CP: 07014, PALMA or by email to You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency ( Origin of the Personal Data: the data subject himself/herself.

You expressly accept the inclusion of the personal data collected while browsing the website and/or provided by filling in any form, as well as those derived from a possible commercial relationship, in the entity’s automated personal data files.

The entity guarantees the confidentiality of users’ personal data. However, the entity shall disclose to the competent public authorities the personal data and any other information in its possession or accessible through its systems that is required, in accordance with the legal and regulatory provisions applicable to the case. Personal data may be kept in the files owned by VIFERMUT S.L. even after the commercial relations formalised through the company’s website have ended, exclusively for the purposes indicated above and, in any case, during the legally established periods, at the disposal of administrative or judicial authorities.

Use of social networks.

When you interact with our website through various social networks, such as when you connect or follow us or share our content on social networks (Facebook, Twitter, LinkedIn, Instagram or others), we may receive information from those social networks, including information about your profile, user ID associated with your social network account, and any other public information that you allow to be shared with third parties on the social network.

The entity uses social networks for the purpose of informing about the services it offers, as well as any other activity or event that it carries out and wishes to publicise, but at no time will it obtain personal data of the users who interact in them, unless there is express authorisation.

These data are only used within the social network itself and are not incorporated into any processing system.

Social networks have their own terms of use and privacy policies which you are obliged to take into account and observe if you use them.